NethServer Subscription The NethServer Subscription by Nethesis enables exclusive access to the Stable Updates repository, monitoring tools and immediate professional support services for your NethServer deployments.

Plans and pricing

Pick the right plan for you in 60 seconds and scale as your needs grow

Yearly Price

Stable Updates Repository

Support Tickets

Support provided by

Tickets (per installation)

Asset Portal

Monitoring Portal

Crostino
Good Starter



20% off Today Only

48 €

Community
(Pro Optional)

Community
Forum

Not included
(1 ticket / 100 €)

Start
Trial

(for 30 days)

Crostino
Good Starter



20% off Today Only

48 € (Yearly)

Stable Updates repository

Community support
(Optional Pro)

Support tickets not included / 100 € each

Start trial
(for 30 days)

Lasagna
Homemade first plate



20% off Today Only

250 €

Professional

Email + SSH

3 tickets/year
included

Start
Trial

(for 30 days)

Lasagna
Homemade first plate



20% off Today Only

250 € (Yearly)

Stable Updates repository

Professional support via Email + SSH

3 support tickets/year included

Asset Portal

Start trial
(for 30 days)

Fiorentina
The main Course



20% off Today Only

450 €

Professional

Email + SSH

6 tickets/year
included

Start
Trial

(for 30 days)

Fiorentina
The main Course



20% off Today Only

450 € (Yearly)

Stable Updates repository

Professional support via Email + SSH

6 support tickets/year included

Asset Portal

Monitoring Portal

Start trial
(for 30 days)

Pizza
What else?



20% off Today Only

800 €

Professional

Phone + Email
+ SSH

12 tickets/year
included

Start
Trial

(for 30 days)

Pizza
What else?



20% off Today Only

800 € (Yearly)

Stable Updates repository

Professional support via Email + SSH + Phone

12 support tickets/year included

Asset Portal

Monitoring Portal

Start trial
(for 30 days)

1. The subscription period is one year from purchase date. All prices are net prices. VAT will be added, if applicable.
2. All subscriptions come with exclusive access to the stable updates repository and enhanced security.
3. Professional support is done via the phone or email (in English or Italian) at support@nethserver.com

4. Community support for the Crostino Subscription is done via the community platform at http://community.nethserver.org
5. Crostino Subscribers are able to open a support ticket paying 100 € each

6. Rection time for all plans is 1 business day. Business day coverage is from Monday 9am to Friday 5pm Italian time zone (CET or CEST) on non-IT holidays.

7. Currently there's no Refound Policy so we can't handle refund requests

Volume Discounts

When your application reaches volume scale, you’ll automatically get volume pricing with a discount on all renewals and new subscriptions. No negotiation necessary.

15%

5+

number of installations

20%

10+

number of installations

25%

20+

number of installations

Education and Public Sector Discounts

Organizations in the educational or public sector receive a 50% discount on all subscriptions

Why buy a NethServer Subscription?

A NethServer Subscription provides you the confidence of knowing that your NethServer deployment is backed by the best available technical expertise and with the support you need for your organization

It enables you to successfully deploy, monitor and manage your NethServer instances, complementing your IT resources and increasing the efficiency and reliability of your service.

Scope of coverage

A NethServer Subscription includes the following:

Installation

Usage

Configuration

Diagnosis

Bug reports and fixes for packages in the NethServer repository

Additional info

Technical support always covers all latest stable release.

Nethesis do not support modified packages, third-party software, community projects upon which our releases are based on.

Specifically Nethesis supports only packages into the updates repository. No other third-party repositories like: StephDL and NethForge

NethServer Subscriptions FAQ

What audience are you targeting?

IT Companies that aim to sell NethServer to their customers. It Consultants and Sysadmins that need/use NethServer to serve their companies and clients. Freelance IT professional that have installed NethServer to their clients.

How many subscriptions do I need?

Each NethServer needs a subscription, every subscription key is bound to the unique “Server ID” of your server.

I’d like to subscribe many NethServer

Having already a fair amount of installations (more than 5) or planning to add new installations, you could find interesting having a volume discounts. It offers more affordable prices when the number of installations increases. Check the above info box Volume Discounts.

How can I upgrade my subscription level?

You can easily upgrade from one subscription level to a higher one during subscription period. Only the diference between the two subscription prices will be charged.

In what languages do I get support?

Nethesis provides support in Italian and English. We hope in the future to add other languages.

I’d like to support the NethServer project, am I in the right place?

An investment in a NethServer Support subscription is also an investment into the NethServer project. A fair amount of the subscriptions will is used to fund development of NethServer.

Why would I pay for Open Source software?

NethServer is great out of the box. But installing and running a server in a secure and reliable manner and for hundreds or thousands of users, important for a mission-critical environment, is not always easy. You probably want access to an expert if something does not function as expected. Nethesis provides not only that but also pro-active support for installation and security issues. By offering more in-depth knowledge than anybody else, we give you the confidence you need to be able to rely on NethServer.

NethServer is Open Source, what is behind your prices?

We offer a product which not only has the features, but also the stability and ease of use that helps your business be successful. And Nethesis supports that with quick and quality help, providing direct contact with real and qualified engineers, access to expertise on scaling your server, improvements you really need and want and more. All to make sure your NethServer server works as smooth as possible so your team can get work done instead of wait for IT to fix their infrastructure or worry about data theft.

How does the 30-day free trial work?

Starting the Trial you can access all the features in the Pizza plan for 30 days (Professional Support is NOT included during the Trial period). We want to make sure that you are completely satisfied with NethServer Subscriptions before you buy the product.

How many support tickets do I get in total if I buy two or more subscriptions?

With every subscription you purchase you will get a certain amount of included support tickets. Those tickets are NOT cumulative.
For example: If you run two servers with NethServer and you order Lasagna (3 tickets) for the first one and Fiorentina (6 tickets) for the second one, you are able to open 3 tickets for the first server and 6 for the second server.

Any questions? Open a topic here