Enterprise Support Subscriptions

The NethServer Enterprise Support Subscriptions by Nethesis enables exclusive access to
the Enterprise Repository, updates, monitoring tools and immediate professional support
services for your NethServer deployments.
It enables you to successfully deploy, monitor and manage your NethServer instances,
complimenting your IT resources and increasing the efficiency and reliability of your
service.

Plans and Pricing

Pick the right plan for you in 60 seconds and scale as your need grows

Pizza
What else?

800 €

BUY

 Access to Stable Updates repository
 Phone + Customer Portal + ssh
 12 support tickets/year
 Asset Portal
 Monitoring Portal

Fiorentina
The main Course

450 €

BUY

 Access to Stable Updates repository
 Customer Portal + ssh
 6 support tickets/year
 Asset Portal
 Monitoring Portal

Lasagna
Homemade first plate

250 €

BUY

 Access to Stable Updates repository
 Customer Portal + ssh
 3 support tickets/year
 Asset Portal

Crostino
Good Starter

48 €

BUY

 Access to Stable Updates repository
 Community support
 Incident: 100 € each

1. The subscription period is one year from purchase date. All prices are net prices. VAT will be added, if applicable.
2. All subscriptions come with exclusive access to the enterprise repository, stable updates and enhanced security. (except for the Startup plan)
3. Technical support is done via the phone, web, email based on Nethesis Helpdesk Portal (in English or Italian) at https://helpdesk.nethesis.it (except for the Startup plan)
4. Community support for the Startup Subscription is done via the community platform at http://community.nethserver.org

Volume Discounts

When your application reaches volume scale, you’ll automatically get volume pricing with a discount on all renewals and new subscriptions. No negotiation necessary.

15%

5+

number of installations

20%

10+

number of installations

25%

20+

number of installations

Education and Public Sector Discounts

Organizations in the educational or public sector receive a 50% discount on all subscriptions

Why buy an Enterprise Support Subscription?

An Enterprise Support Subscription provides you the confidence of knowing that your NethServer deployment is backed by the best available technical expertise and with the support you need for your organization

Scope of coverage

 Installation
 Usage
 Configuration
 Diagnosis
 Bug reports and fixes for packages in the NethServer repository

Additional info

 Technical support always covers all latest stable release.
 Nethesis do not support modified packages, third-party software, community projects upon which our releases are based on.
 Specifically Nethesis supports only packages into the updates repository. No other third-party repositories like: StephDL and NethForge